Frequently Asked Questions
Everything you need to know about your Carolinabalfour shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US, while international orders can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your process.
How do I determine the right size for me?
Each product page features a detailed size guide. We recommend measuring your bust, waist, and hips to compare against our specific garment measurements for the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as PayPal, Apple Pay, and Buy Now Pay Later options like Klarna.
Are your materials sustainably sourced?
At Carolinabalfour, we prioritize ethical manufacturing and work with suppliers who provide high-quality, durable fabrics designed to last beyond a single season.
Can I track my shipment?
Yes, once your order is dispatched, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.