Returns & Exchanges

At Carolinabalfour, we want you to love your fashion finds, which is why we offer a 30-day return window for items in their original, unworn condition with tags attached. Our streamlined process ensures that if a piece isn't the perfect fit, you can exchange or return it with ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging and include the packing slip. Ensure all original tags are still attached to the garments.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.